Contact Us

Vancouver: 604-684-2223
Toll Free: 1-877-684-2223
Global: 00-800-6842-2230
Fax: 604-684-2225
Email:
info@timessquaresuites.com

Hotel Policies for the Year of 2007/2008

Cancellations during our Low Season (October 1st to April 30th) received less than 48 hours before arrival are subject to a one night’s penalty charge.
Cancellations during our high season (May, June & September) received less than 7 days before arrival are subject to a one night’s penalty charge.
Cancellations are not accepted within the 7 day cancellation period during peak season (July & August); the penalty will be equivalent to the entire stay (up to 7 nights). No refunds.
Cancellations for long term reservations of one month (30 nights) or more require two weeks (14 nights) notice prior to arrival in order to avoid a penalty charge of 7 nights plus taxes.
For cancellation and change purposes, check-in/arrival date is considered to be 3:00pm Pacific Standard Time of the day on which you are scheduled to check in to your hotel.
Cancellations must be provided in WRITING, either by email or fax.

Early check outs are charged at full amount. No refunds.
In case of true emergency no penalty will be assessed by the hotel (customer is required to provide proof).
Any changes made on the day of arrival or during the stay, the full length of stay will be charged. No refunds.

Times Square Suites is a non-smoking hotel. This means that all suites and balconies are non-smoking. Should a guest smoke in a suite or on a balcony there will be a $500.00 charge for resetting (including painting) the suite to non-smoking standards.
We are happy to provide a designated smoking area for our guests and we appreciate your cooperation in this matter.