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Rates & Policies

Times Square Suites

Thank you for choosing Times Square Suites Hotel Vancouver, offering stylish short and
long term accommodations in the heart of downtown Vancouver’s West End.
Please contact us with any reservation inquiries or for personal assistance.


Rates vary by season, length of stay and advance payment. Nightly rates are based in Canadian dollars and tax will be additional.

Full payment is processed upon check in.

Our low season runs from October to April, our mid-season months are May, June and September, and our high season are the summer months of July and August.

Times Square Suites Hotel Vancouver extended stay rates (30 nights or longer) are subject to applicable taxes.

To book early for a 30 + nights stay, please contact us to enjoy your ideal suite choice. * Special conditions and exceptions may apply.

General Hotel Information and Policies

Office Hours:
0700-2300hrs PST

Check-In: 1600hrs PST
Check-Out: 1100hrs PST*

*Late check out subject to a minimum fee of $50 + tax and must be confirmed by Guest Services to avoid charge.

Important Information for your Arrival

NOTICE: A new building is being created behind our hotel. This may result in disruption and occasional delays on Eihu Lane from 07:30 to 16:00. If you have any concerns or questions, please reach out to us.

Vehicle & Taxi Arrival

Front Entrance Arrival

Early Check Outs/Changes After Arrival

Early Check Outs/Changes After Arrival: Early check-outs are charged at the full amount. No refunds. For any changes made on the day of arrival or during the stay, the full length of stay will be charged. No refunds. Extended-stay guests (staying 30-day stay or longer) wishing to depart before their scheduled departure date are required to give Times Square Suites Hotel seven days’ notice in order to avoid a charge of seven days. If the change results in a stay of less than 30 days in duration, the nightly rate will revert to the best available daily or weekly rate and is subject to the addition of applicable taxes.

Cancellations In Advance Of Arrival

Cancellations In Advance Of Arrival: Cancellations must be done at least 24 hours’ notice prior to the scheduled arrival time in order to avoid a penalty charge of 1 (one) night plus taxes. One week (7 nights) notice prior to arrival for long-term 30-night stay or more reservations are required in order to avoid a penalty charge of 7 (seven) nights plus taxes.

We do not refund for early departures.

Advance Purchase Rate

Advance Purchase Rate: Full prepayment is due at time of booking and is non-refundable, non-changeable & non-transferable. Cardholder must be present at time of check-in and produce the credit card used for payment as well as photo identification.

Group Bookings

Group bookings (4 suites or more) must be booked directly with the hotel and require a 1-night non-refundable deposit minimum 60 days prior arrival. The remaining balance of the stay must be made minimum 30 days prior arrival. Rooming List names for the group must be submitted 30 days prior arrival. Any changes/cancelations must be made in writing 30 days prior arrival.

Specific Suite Requests

We will do our best to honour specific suite requests though cannot guarantee them. We will ensure that suite type is maintained though an upgrade may be implemented without advanced notification.

Our Large 2 Bedroom and Two bedroom/Two bathroom suite configurations have a king bed in the second bedroom. Twin beds are available ON REQUEST - in advance of arrival.

Accessible Accommodations

Accessible Accommodations: Times Square Suites Hotel offers somehelpful amenities for guests with disabilities, including elevator-access to all floors and handrails in all tub/showers. Second-floor suites feature hardwood floors, which may be preferable for guests with wheelchairs.

Smoking Policy

Our hotel is 100% non-smoking in suites (including suite balconies), all common areas within the hotel, and in our garage. Non-smoking includes all smoking materials as well as vape/e-cigarettes. We charge $500 in the event this rule is broken.

Number of Persons in Suite

Number of Persons in Suite: Each suite is priced based on a set number of adults. An additional adult in the suite is subject to a $20CAD per night plus tax fee and must use existing beds (including sofabed). There is a maximum occupancy for each type of suite. If you have any questions, please contact us prior to making your reservation.

Children under 12 are free when using existing beds (including the sofabed). Times Square Suites Hotel offers complimentary cribs, highchairs and cots, which are available upon request. Please advise us prior to arrival.


Please respect our quiet times (22h00-07h00)

Your stay with us is governed by the Hotel Keepers Act, as well as the Hotel Guest Registration Act. These laws can be found at www.bclaws.gov.bc.ca for reference.


Parking: We have parking available for $25 CAD per night in our underground parking garage. The clearance of the garage is 6'4"/1.94m. You do not need to reserve a parking space although please contact us if you will have an over-height vehicle.

Pet Guidelines

Pets are welcome at Times Square Suites with the following conditions:

Pets must be disclosed at the time of reservation. We need to confirm availability of our limited pet suites;

We can accept up to two pets per suite;

All pets must be licensed in their home area, and have a current rabies vaccination. We may ask for proof of licensing and vaccination;

Each pet adds $25 per night plus tax to the cost of accommodations; and

Pets and owners must obey the bylaws of the City of Vancouver, and the Hotel Keepers Act of BC

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